adobe-photoshop-cs6

Windows 8 and Photoshop CS6 Black Screen Flickering


Anyone running Windows 8 with Photoshop CS6 installed? If you are like us, we run Photoshop every day all day. There is an annoying display driver issue happening that is currently causing the screen to black out in Photoshop when say, expanding a box or going to the crop tool. It appears from our searches that is is only affecting AMD GPUs (** Update ** – we have had similiar reports from AMD, nVidia, and Intel users) and that they are aware of the issue and are working on a new driver patch to fix the problem. It appears to be affecting Photoshop CS5 as well. Hopefully this will be fixed soon.

Photoshop CS6 Black Screen Flickering

OPTION #1 – Try Beta Driver

http://support.amd.com/en-us

OPTION #2 – Try Changing Vertical Refresh

If you access to the Catalyst Control Center, try this below.

Step 1

Click on the Catalyst Control Center.

ati-control-panel

Step 2

Click on “3D Application Settings.”

3d-application-settings

Step 3

Change the Wait for Vertical Refresh to “On, unless application specifies.”

frame-rate-control

OPTION #3 – Graphics Processor Change

You might want to try disabling the performance settings in Photoshop, follow the steps below. Unless you are doing something very intensive which requires the GPU, you shouldn’t notice a slowdown. We recommend turning this back on once they release a patch to fix it.

Step 1

Go up to Edit

photoshopcs61

Step 2

Go to Preferences > Performance

photoshopcs62

Step 3

Uncheck “Use Graphics Processor.” Or turn down settings to basic.

photoshopcs63

We will update this post with links to new video drivers once they are released. Follow us on twitter or subscribe to our feed to keep up to date on this issue.

User Tips

You can also try running Photoshop in compatibility mode.

Thanks Ed for this tip:
I went into my Advanced Options and turned the Drawing Mode down to basic. Had to close Photoshop and restart it, but the flicker has gone… So you may not have to turn Graphics Processor completely off.

Thanks lennartbnl for this tip:
I have an nVidia GT555m and Intel HD 3000 (optimus), I fixed it by setting photoshop to always use the nVidia card instead of the Intel