Unidentified Network. No network access error is well known from previous versions of Windows. In new Windows 10 the “Unidentified Network” error looks a bit different, but the problem itself and the solutions remain the same. The appearance of this error indicates that there are problems with Internet connection.
In case your computer connected to ISP (or router), you can see a yellow exclamation point over the Ethernet cable near the Internet connection icon in the notification panel.
In the Network and Sharing Center near the connection (Ethernet adapter; which is used to connect to the Internet) you will notice an inscription Unidentified Network. No network access.
If you are facing similar problem, the recommendations below should help you. We’ll start with the simplest solutions.
Solutions to Fix Unidentified Network Error in Windows 10
At first, let’s try simple and elementary solutions. Perhaps these tips will help to fix the problem with access to the Internet (and you won’t need to have to a deal with more complex solutions):
- Errors rarely appear suddenly by themselves. First of all, we recommend you to keep notes on what you did on your computer before the problem appeared. Perhaps you installed a program or changed some settings on the computer or a router. If you remember something, then try to undo the change;
- If the error occurred while connecting through the router, at first you need to reboot it. Turn off the power for a couple of minutes, and then turn it back on. In case this didn’t not solve the problem, it would be nice to find out if the Internet is working on other devices that are connected through this router. If it works, then you need to look for the problem specifically on the computer. If the Internet also does not work on other devices, then the problem is with the router (or with the ISP);
- Restart your computer or laptop;
- If you see the message No Internet connection, protected then try disabling the third-party antivirus or firewall for a while (if it’s installed on your computer);
- Run Windows 10 Troubleshooter (Navigate to Settings -> Update & Security -> Troubleshoot -> Internet Connection). Look at the result of the diagnosis. Perhaps there will be useful information about the error, which can help to make a start in solving the problem;
- In case you connected to the Internet without a router via the Ethernet cable from ISP, it makes sense to make a phone call to support team of your ISP, and explain the problem. It is possible that the provider has some technical issues.
If the above recommendations didn’t help, try the next methods below.
Reset the Network Settings
This method very often helps to solve various problems with connecting to the Internet. In Windows 10 making a network reset is easy with just 6 clicks. Open modern Settings -> Network & Internet -> Status. Scroll to the bottom of the page and click on the Network reset button and confirm.
You can also reset the TCP/IP settings through the command line by running the following commands:
netsh int ip reset netsh winsock reset ipconfig /release ipconfig /renew
Additionally, you can reset the DNS cache:
Check the TCP/IP Settings
This error can also be caused by problems in the operation of the DHCP server on the router (whose task is to distribute IP addresses). Therefore, reboot the router.
Try to Disable and then Enable your Ethernet connection via Control Panel.
Check the current IP address (ipconfig). If it starts with 169.254, this means that the computer is not able to get the IP address from the DHCP server.
Perhaps the problem is in the IP settings for the IPv4 protocol in the properties of your Internet connection. If some static parameters are already setting there, it is quite possible that they are set incorrect. You can try to set the automatic obtain of IP or prescribe static settings (if connected through a router, or your provider gives a static IP).
Go to the Control Panel -> Network and Internet -> Network Connections right click on your network connection and select Properties.
Select Internet Protocol Version 4 (TCP/IPv4) and press Properties.
Another window will open and here you can set the necessary IP settings for this connection. If you have already set some parameters, you can try to set Obtain an IP address automatically and Obtain DNS server address automatically (also you can specify Google DNS server IP address – 126.96.36.199). Settings that are listed is desirable to remember (you can make a screenshot for example; perhaps you might need them to be prescribed back).
Save the changes and restart the computer.
If this doesn’t work, then it’s better to return the previously specified settings.
Changing the MAC Address
In some cases the changing of MAC address for the adapter which is used for Internet connection can help. How to change the MAC address we described in the article How to Reset TeamViewer ID.
Remove Ethernet Adapter and Update Driver
In some cases the removal of Ethernet adapter and the re-installation (update) of its driver can help.