PDF Error “The Document Could Not Be Saved…”

There is a common error that one might receive when using Adobe Acrobat Pro or PDF Converter Professional. When either saving or adding password protection onto a document.

PDF Error

The document could not be saved. The file may be read-only or another user many have it open. Please save to a different file name.”


The error occurs because of a conflict with the application and the Windows preview pane. Follow the steps below to fix.

Windows 8 Instructions

Go to “Computer” or a windows explorer window, click on the “View” tab and then make sure the “Preview pane” is unselected. Then try saving your PDF document again.


Windows 7 Instructions

Go to “Computer” or a windows explorer window, click on the “Preview pane” icon in the top right and make sure it is selected on hidden. Then try saving your PDF document again.



See Unable to save changes made to a PDF file opened from a Microsoft Outlook attachment
See Can’t save after edits in Acrobat 10. “File may be read-only or another user may have it open”

You may also like:

Adobe Illustrator CS5 Round One Corner Round only one or two corners of a rectangle in Adobe Illustrator CS5 ** UPDATE ** This does work with CS6. See our post here: http://theitbros.com/a...
Adobe Photoshop CS6 “Could Not Build the Cro... While running Adobe Photoshop CS6 all of the sudden I got an error when trying to crop an image... "Could not build the Crop preview because of a prog...
Fix Adobe Premiere Pro has Stopped Working error Hello guys! In this article we will show you how to fix Adobe Premiere PRO has stopped working error. This problem occurs because of graphics card set...
Password Protect your PDF Document with Adobe Acro... We get this question a lot from users who already have Adobe Acrobat 9 Professional and are curious about how to password protect their PDF document. ...
Error: “Application Attempted to perform an ... Are you getting a .NET Framework error? "Application attempted to perform an operation not allowed by the security policy. To grant this application t...
  • Jerry Charlton

    but i want the preview window open

  • Ramu Mannem

    Thanks Buddy. The solution above works for me. Thanks again.:)