PDF Error “The Document Could Not Be Saved…”


There is a common error that one might receive when using Adobe Acrobat Pro or PDF Converter Professional. When either saving or adding password protection onto a document.

PDF Error

The document could not be saved. The file may be read-only or another user many have it open. Please save to a different file name.”

document-could-not-be-saved-pdf

The error occurs because of a conflict with the application and the Windows preview pane. Follow the steps below to fix.

Windows 8 Instructions

Go to “Computer” or a windows explorer window, click on the “View” tab and then make sure the “Preview pane” is unselected. Then try saving your PDF document again.

windows8-preview-pane

Windows 7 Instructions

Go to “Computer” or a windows explorer window, click on the “Preview pane” icon in the top right and make sure it is selected on hidden. Then try saving your PDF document again.

windows7-preview-pane

References

See Unable to save changes made to a PDF file opened from a Microsoft Outlook attachment
See Can’t save after edits in Acrobat 10. “File may be read-only or another user may have it open”

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