Package New Client Agent – Trend Micro Worry-Free Business Security

Follow the instructions below to package a new .MSI client for both the 32 bit version and 64 bit version of Trend Micro Security Agent. This should work on Trend Micro Worry-Free Business Security Version 6.0, 7.0, and 8.0.

Trend Micro Client Agent

Step 1

Browse to the following location where you have the server installation. It will be under the “ClientPackager” folder.

[vb]C:\Program Files\Trend Micro\Security Server\PCCSRV\Admin\Utility\ClientPackager[/vb]

In my example it is on our D:\ drive.


Step 2

Launch the ClnPack.exe.

Step 3

Choose the architecture you want, in my example I am packaging for 64 bit. For Scan method choose “Smart Scan.” Under Options choose “MSI Package.” Choose your location in the Output file: and hit Create.


Step 4

Repeat for the other architecture and you should now have two .MSI files to install on your computers.


Additional Information on Scan Methods

Here is information the difference in the scan methods:
• Conventional Scan – A scan method used in all earlier CSM/WFBS versions. A Conventional Scan client stores all Security Agent components on the client computer and scans all files locally.
• Smart Scan – Smart Scan leverages threat signatures that are stored in the cloud. When in Smart Scan mode, the Security Agent first scans for security risks locally. If the client cannot determine the risk of the file during the scan, the client connects to the local Smart Scan Server. If the clients cannot connect to it, they will attempt to connect to the Trend Micro Global Smart Scan Server.

Smart Scan provides the following features and benefits:
– Provides fast, real-time security status lookup capabilities in the cloud.
– Reduces the overall time it takes to deliver protection against emerging threats.
– Reduces network bandwidth consumed during pattern updates. The bulk of pattern definition updates only needs to be delivered to the cloud and not to many endpoints.
– Reduces the cost and overhead associated with corporate-wide pattern deployments.
– Lowers kernel memory consumption on endpoints. Consumption increases minimally over time.
– Provides fast, real-time security status lookup capabilities in the cloud.


Command Line Options

To create a package using command line:
1. On the OfficeScan server computer, open the command prompt.
2. Go to the

[vb]<Server installation folder>\PCCSRV\Admin\Utility\ClientPackager folder[/vb]

For EXE package:

[vb]clnpack.exe /i /o NT /s "<Server installation folder>\PCCSRV" /d <target folder>\<package-name>.exe[/vb]


For MSI package:=

[vb]clnpack.exe /m /o NT /s "<Server installation folder>\PCCSRV" /d <target folder>\<package-name>.msi[/vb]


Server installation folder is the folder where the Officescan Server is installed
target folder is the directory where the package will be saved
package-name is the name of the package that will be created

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