Follow the steps below to both clear and reset your Avaya 5610SW IP Phone. Maybe you need to clear the IP address or change the extension of the phone. Applies to 5610SW, 5621SW.
Reset the settings on Avaya 5610SW
A reset is like a soft reset. It wipes out the IP address, extension number, speed-dial, call logs, etc.
Step 1
Press the * key when your phone is booting up to program it.
Step 2
Press the # key multiple times to skip through all the defaults until you get to the screen that says “Enter Command.”
Step 3
Press the HOLD key and then type RESET #
Step 4
Press the # key to confirm the reset.
Tip #1
You can also do this if the phone is already on by pressing the MUTE key and then typing RESET #
Clear the settings on Avaya 5610SW
A clear is like a hard reset. It also removes the settings such as language, FTP, etc.
Step 1
Press the * key when your phone is booting up to program it.
Step 2
Press the # key multiple times to skip through all the defaults until you get to the screen that says “Enter Command.”
Step 3
Press the HOLD key and then type CLEAR #
Step 4
Press the # key to confirm the reset.
Tip #2
You can also do this if the phone is already on by pressing the MUTE key and then typing CLEAR #
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