The ERR_CONNECTION_RESET error in Chrome means that something on your computer, network, or browser caused the connection to be interrupted and dropped when connecting to the website. In this article, we’ll walk through the typical ways to fix ERR_CONNECTION_RESET error in the Chrome browser on Windows 10 computer.
Hint. The following are the easiest ways to solve the problem, which should be tried first:
- In some cases, the err_connection_reset error may appear if the remote web server is not working correctly. If you can open other websites in Chrome without any error – please wait for a while, site admins may be able to fix the issue shortly;
- Try to reboot your router, switch, or ISP connection through which you access the Internet;
- Try restarting your computer.
Try to clear Google Chrome cache:
- Open the Chrome settings menu by clicking the three dots in the upper right corner and selecting Settings;
- Select Privacy and security > Clear browsing data;
- Select Time range > All time. Check all options and click the Clear data button.
After clearing your cache, try accessing the same webpage again.
Make sure you are not using a proxy server to access the Internet.
Hint. Sometimes you can get an error ERR_CONNECTION_RESET instead of Can’t connect to the proxy server.
- Click Start > Settings > Network and Internet > Proxy;
- Make sure the Use a proxy server option is disabled. It is also recommended to disable the Automatic detect settings option.
If you are using third-party browser extensions that provide proxy or VPN functionality, be sure to disable such extensions.
Make sure that Windows Defender Firewall with Advanced Security has allowed internet access for the chrome.exe process.
- Go to the next section of the Control panel: Control Panel\System and Security\Windows Firewall;
- Click the button on the left Allow an app or feature through Windows Firewall;
- In the list of applications, find Google Chrome and make sure this process is allowed access for all network profiles.
Try to reset the Windows network settings and flush the DNS cache. For this, you can use the following commands (you need to run them sequentially in a command prompt with administrator permissions):
netsh winsock reset netsh int ip reset ipconfig /release ipconfig /renew ipconfig /flushdns ipconfig /registerdns
Or use the Network Reset function in the Settings > Network and Internet menu.
Reboot your computer.
Hint. Make sure there are no static entries in the hosts file for any IP addresses and hostnames. The contents of the hosts file can be displayed using the PowerShell command:Get-Content C:\Windows\System32\drivers\etc\hosts
If there are any entries in the hosts file, open it with notepad.exe, delete all entries, and save the file.
What else can you try if the above methods did not help to get rid of the ERR_CONNECTION_RESET problem in the Google Chrome browser? Check the following list:
- Try to temporarily disable your third-party antivirus or firewall app (or add Chrome to exceptions);
- If your device is used as a Wi-Fi hotspot, try temporarily disabling it with the command: netsh wlan stop hostednetwork
- Try updating the drivers for your network card used to access the Internet.