Exclude Notes From Archiving in Office 365

Are your notes suddenly disappearing in Office 365? That’s probably because you have enabled archiving in the Exchange Admin center with a retention policy set.

Don’t Archive Notes

The good news is there is an easy way to allow your users to mark the notes folder not to archive.

Step 1

In the Exchange Admin Center, browse to Compliance Management and then to Retention Tags.

exclude notes from archiving office 365

Step 2

Add a retention tag of “Personal Never Move to Archive.”

outlook notes archive

Step 3

Now for the user, go to your Settings and into Options under OWA.

where are notes in office 365

Step 4

You can then add the “Personal never move to archive” tag.

outlook 365 notes disappeared

Step 5

Now back in your inbox, right click on the “Notes” folder and you can assign that new policy.

outlook notes missing after migration to office 365

  1. Posted by Pete Nikolai

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