Trying to sign in to Xbox Music in Windows 8 and getting the error code 0xc00d11cd (0x80004001)? Follow the instructions below to troubleshoot the error.
Fix Xbox Music Error
You need to check the version of Windows 8 you are running. It is most likely that you are running an “N” edition of Windows 8. You can read about the “N” editions here: http://windows.microsoft.com/en-us/windows-8/n-editions. Basically the “N” editions don’t come with Windows Media player and some components that are needed for Xbox Music to function.
In our case one of the computers was running Windows 8 Pro N edition as seen under Computer properties.
In that case you will need to download “Media Feature Pack for N and KN versions of Windows 8” from here: http://www.microsoft.com/en-us/download/details.aspx?id=30685. Or use our links below.
After you install the feature pack you will need to restart your computer. Then try signing back into Xbox music. It should now work!