Unable to Access the 3ware LSI Web Interface via 3DM2

lsi

** Thanks Chris for the update.** LSI has now fixed this issue. See 3DM2 not accessible using IE8 or IE9, on some platforms, after Microsoft KB2585542 update.

If you arrived here you are most likely trying to access the web interface for your 3ware/LSI Raid Card via 3DM2. You are probably receiving an SSL error or an error saying the page cannot be displayed.

this-page-can't-be-displayed

3DM2

The reason for this is most likely because LSI hasn’t released an SSL patch since IE and Firefox have pushed out updates. The only solution I have found is to install an older browser. According to a forum post, SSL was updated in Firefox 10, so if you install Firefox 9 then you will be able to launch the web interface for your raid card. If anyone finds an IE setting that might fix this, please post below. Already tried adding to trusted sites list, etc.

You can download Firefox 9.0.1 here: http://www.filehippo.com/download_firefox/11309/

If you have locked down your server from accessing the internet then this shouldn’t be that much of a security risk since your raid card is accessed via localhost. (Most likely https://localhost:888)

After installing an older browser, try launching the web interface again via the 3DM2 shortcut. If successful you should see a page that looks like the one below.

3ware-web-interface

By default the login for this page is using administrator for the username and then the password of “3ware.”

Thanks Jim for this tip!
For those that do not want to install an older version of Firefox, it appears that the current version of Apple Safari (5.1.7) works with the 3DM2 web interface.

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