Xbox Live Issues
If you are running into NAT issues or problems with joining Xbox live parties, then you might want to check the brand of Router you have. Microsoft clearly states that Linksys routers do not support having multiple Xbox consoles running on the same network. My brother and I ran into this issue this weekend. We happen to have two Xbox consoles now, and a Cisco Linksys E2000 router. We fired up Xbox live and started a party with a friend. Low and behold, one of us couldn’t join the Xbox live party. Digging deeper into it, turned out there was a problem with NAT on my Xbox. If you run the Xbox network test from Console Settings, it will give you a NAT error.
I can’t hear my friends online, or I can’t join or host a multiplayer game on Xbox LIVE
Things we tried on our Linksys E2000 Router
- Rebooted Router
- Opened up the following ports: Port 88 (UDP), Port 3074 (UDP and TCP), Port 53 (UDP and TCP), Port 80 (TCP)
- Verified that UPnP was enabled
- Tried disabling UPnP
- Tried adding the Xbox that was having issues to the DMZ
I have been purchasing Linksys routers for years, but won’t be in the future because of this problem. The only other thing you could possibly do is get another WAN IP address from your ISP, but for most end users this is just a pain in the butt.
Linksys clearly states “It is not recommended playing two Xbox 360® units on the same network connected to the same game server since the modem will only generate a single WAN IP address.” (http://kb.linksys.com/Linksys/ukp.aspx?pid=94&vw=1&articleid=24384)
You can see a list of supported routers by Microsoft for Xbox Live. Each brand has the models listed with a section for if it supports Multiple Consoles.
You can see on the Multiple Console support page for the E2000 that it doesn’t support it. And it is because it will not consistently work without NAT issues.
Just Some of the not supported Linksys Routers
- Linksys E1000
- Linksys E1200
- Linksys E1500
- Linksys E2000
- Linksys E2500
- Linksys E3000
- Linksys E3200
- Linksys E4200
- Linksys EA3500
- Linksys EA4500
- Linksys WRT120N
- Linksys WRT150N
- Linksys WRT160N
- Linksys WRT300N
- Linksys WRT310N
- Linksys WRT320N
- Linksys WRT330N
- Linksys WRT54G
- Linksys WRT54G2
- Linksys WRT54GS
- Linksys WRT610N
- Linksys WRTP54G
The solution unfortunately was to go and purchase a Netgear router. All the Netgear routers are supported by Microsoft fo running multiple Xbox consoles. I ended up purchasing the Netgear N750 Dual Band Gigabit Router after doing some research. It worked like a charm out of the box, my internet speeds are actually a little faster, and both Xbox consoles work great now with no NAT issues and no Xbox live party issues.
So for those hardcore gamers out there, I wouldn’t recommend going the Linksys road if you plan on inviting friends over with their consoles. Unless you want to play local LAN only.
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