Multiple Xbox Consoles are not Supported by Linksys Routers

xbox-live

Xbox Live Issues

If you are running into NAT issues or problems with joining Xbox live parties, then you might want to check the brand of Router you have. Microsoft clearly states that Linksys routers do not support having multiple Xbox consoles running on the same network. My brother and I ran into this issue this weekend. We happen to have two Xbox consoles now, and a Cisco Linksys E2000 router. We fired up Xbox live and started a party with a friend. Low and behold, one of us couldn’t join the Xbox live party. Digging deeper into it, turned out there was a problem with NAT on my Xbox. If you run the Xbox network test from Console Settings, it will give you a NAT error.

I can’t hear my friends online, or I can’t join or host a multiplayer game on Xbox LIVE

nat-error-xbox

Things we tried on our Linksys E2000 Router

  • Rebooted Router
  • Opened up the following ports: Port 88 (UDP), Port 3074 (UDP and TCP), Port 53 (UDP and TCP), Port 80 (TCP)
  • Verified that UPnP was enabled
  • Tried disabling UPnP
  • Tried adding the Xbox that was having issues to the DMZ

I have been purchasing Linksys routers for years, but won’t be in the future because of this problem. The only other thing you could possibly do is get another WAN IP address from your ISP, but for most end users this is just a pain in the butt.

Linksys clearly states “It is not recommended playing two Xbox 360® units on the same network connected to the same game server since the modem will only generate a single WAN IP address.” (http://kb.linksys.com/Linksys/ukp.aspx?pid=94&vw=1&articleid=24384)

You can see a list of supported routers by Microsoft for Xbox Live. Each brand has the models listed with a section for if it supports Multiple Consoles.

multiple-console-support

You can see on the Multiple Console support page for the E2000 that it doesn’t support it. And it is because it will not consistently work without NAT issues.

linksys-e2000-multiple-console-support

Just Some of the not supported Linksys Routers

  • Linksys E1000
  • Linksys E1200
  • Linksys E1500
  • Linksys E2000
  • Linksys E2500
  • Linksys E3000
  • Linksys E3200
  • Linksys E4200
  • Linksys EA3500
  • Linksys EA4500
  • Linksys WRT120N
  • Linksys WRT150N
  • Linksys WRT160N
  • Linksys WRT300N
  • Linksys WRT310N
  • Linksys WRT320N
  • Linksys WRT330N
  • Linksys WRT54G
  • Linksys WRT54G2
  • Linksys WRT54GS
  • Linksys WRT610N
  • Linksys WRTP54G

The Solution?

The solution unfortunately was to go and purchase a Netgear router. All the Netgear routers are supported by Microsoft fo running multiple Xbox consoles. I ended up purchasing the Netgear N750 Dual Band Gigabit Router after doing some research. It worked like a charm out of the box, my internet speeds are actually a little faster, and both Xbox consoles work great now with no NAT issues and no Xbox live party issues.

So for those hardcore gamers out there, I wouldn’t recommend going the Linksys road if you plan on inviting friends over with their consoles. Unless you want to play local LAN only.

Incoming search terms:

  • can linksys e4200 multiple consoles
  • best router for multiple consoles support
  • netgear 750 xbox one
  • netgear multiple consoles
  • netgear n6300 multiple console support

  • Didier

    Good to know, Thanks Brian. Have you tried with alternative firmware such as DD-WRT (http://www.dd-wrt.com/site/index)

    • http://theitbros.com/ Brian Jackson

      That is one thing we didn’t try. It is very likely that could fix the problem. However for the general public, having to put the DD-WRT firmware on your Linksys router is probably not a good solution. I thought about trying DD-WRT but in the end my e2000 was getting old and the new Netgear router I have actually offers more. I would be curious though to know if DD-WRT fixes this. You don’t happen to have DD-WRT on a linksys router with 2 xbox consoles do you? lol.

      • Didier

        lol I have a linksys router with a DD-WRT but I only have one Xbox but I will soon have a second one (Xbox One :-) )

        • http://theitbros.com/ Brian Jackson

          Lol. You should post back an update when you get a chance. In our instance, we were running Call of Duty. You will just get error after error about Xbox live parties, etc. Thanks :) !

          • Glitch177k

            I have to say, I have a Linksys router that had some major firmware issues out of the box and was no longer supported with firmware updates (confirmed by tech support who said I should just buy a new router even though mine was only 12 months old).

            Long story short, DD-WRT worked flawlessly on it and has kept my “dead” router going for over 2 additional years.

            I don’t recall the exact model, but for those in this situation, you should definitely give it a try. I also have 3 Xboxes running on my network with no issues. Not sure if my router was impacted or not though because all of my Xboxes were purchased after switching to DD-WRT.