This is a short guide to setting up the Canon ScanGear Tool to enable the Canon copiers to be able to scan directly from the copy machine to the computer.
Canon ScanGear Tool
First you will need to download the ScanGear Tool from Canon’s website. Version 2.71+ will work with the majority of Canon copiers.
Run the EXE you just downloaded. By default the EXE unpacks the contents of the EXE to your TEMP folder.
TEMP FOLDER LOCATION on Windows 2000 through XP
C:\Documents and Settings\NameofUser\Local Settings\Temp
TEMP FOLDER LOCATION on Vista through Windows 7
Launch the setup file located within the TEMP folder and go through the prompts to install the ScanGear Tool.
Once installed, you will need to launch the ScanGear Tool and input the IP address of the copier. Make sure it connects successfully by click the “Test Connection” button.
Now you can Scan with the copier. For this example, I am going to be using the “Microsoft Office Document Scanning” tool provided within Microsoft Office.
LOCATION OF MODS in XP, Vista, & Windows 7
Start Menu -&gt; Microsoft Office -&gt; Microsoft Office Tools
Now walk over to your Canon copier. Press the big SCAN button to switch the copier into SCAN mode.
Select the “Online” option to force the SCAN mode on. (It will start searching for the ScanGear client on your computer)
Place the document you are wanting to scan into the feeder tray on top of the Canon Copier. (It will not start scanning until feeder tray has paper in it)
On your computer, select Scan (black and white or color) and then the computer will begin scanning your documents.
Scangear Tool and possible Windows 10 issues
In case you are facing with ScanGear tool issues after updating to Windows 10 and unable to scan using your Canon device, most likely, its drivers might be incompatible with your current OS version. To solve the problem, follow the instructions bellow:
Solution 1: Install the driver in compatibility mode
These instructions will run the program in compatibility mode (it uses settings from your previous version of Windows operating system).
Follow the instructions:
- Right click on driver setup file and choose Properties.
- Choose Compatibility section.
- Check on Run this program in Compatibility mode and after that choose the previous version of the Windows OS in the list.
- Let the installation process finishes and check if these instructions helped you.
In case this didn’t help you, try to follow these steps:
Solution 2: Use the Hardware and Devices troubleshooter
Hardware and Devices troubleshooter tool will check your PC for common problems and make sure that any new device or hardware connected to your computer is installed correctly.
- Press Win + X and choose Control Panel.
- Choose Troubleshooting.
- Choose View All.
- Choose Hardware and Devices.
- Follow the instructions.