There’s nothing more annoying than going to Netflix to try to watch a new episode of your favorite show, only for the service to stop working due to some random error.
One of these issues some people have been complaining about is called Netflix Error n8109, and it’s been known to happen on both Windows PCs and Mac machines.
Luckily, there are ways to get around this problem, and we’ve outlined some of them in this post. First of all, you need to know that Netflix uses the Silverlight plugin for streaming video.
Netflix Error n8109 is related to Silverlight, so any fix is going to involve this piece of software. So here’s what you have to do to quickly regain access to the popular streaming service:
That’s why the first thing you should try is clearing the cookies on your browser. (In most browsers, clearing cookies is a similar process to clearing your history. Find out how to clear browser history using our guide.)
After this step, simply restart your browser. Netflix should now work with no errors.
If the simple guide outlined above hasn’t worked for you, it’s time to try something different, namely reinstalling the Silverlight plugin. Here’s how to do that:
To uninstall Silverlight you must simply go through all the steps you’d usually follow when uninstalling something on a PC or a Mac.
On a Windows PC, go to Start => Control Panel, and then click the Uninstall a program button under Programs. There, you select Silverlight from a list and double-click it to begin the process.
On a Mac, all you have to do is Drag the app from the Applications folder to the Trash, then choose Finder and Empty Trash.
Next, you’ll want to reinstall the latest version of the Silverlight plugin. A very simple way of doing that is simply going to the Netflix website and trying to play any video.
If you don’t have the software installed (and you don’t, because you’ve just deleted it from your system), you will be asked to install Silverlight. Follow the prompts to do that.
Or you can just go to Microsoft and install it from there.
Whichever way you choose, Netflix Error n8109 should no longer be an issue for you.
Let us know in the comments if these tips worked for you, or if you’ve found other ways to get rid of this annoying error!