exchange-online-archiving

Don’t Archive Notes in Office 365


Are your notes suddenly disappearing in Office 365? That’s probably because you have enabled archiving in the Exchange Admin center with a retention policy set.

Don’t Archive Notes

The good news is there is an easy way to allow your users to mark the notes folder not to archive.

Step 1

In the Exchange Admin Center, browse to Compliance Management and then to Retention Tags.

365-compliance-management

Step 2

Add a retention tag of “Personal Never Move to Archive.”

personal-never-move-to-archive

Step 3

Now for the user, go to your Settings and into Options under OWA.

retention-policies

Step 4

You can then add the “Personal never move to archive” tag.

never-move

Step 5

Now back in your inbox, right click on the “Notes” folder and you can assign that new policy.

notes-assign-policy

You can read more about archiving here: Office 365 – Setting up Exchange Online Archiving for online users.

If the above information helped you, make sure to check out our official Office 365 Migration Guide.


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  • Pete Nikolai

    When you add a retention tag of “Personal Never Move to Archive” does it apply to all users so then you would have to set retention policies on every folder for every user?