Deleted items folder is unavailable


I noticed that my IMAP account was having issues with my upgrade from Microsoft Outlook 2007 to Microsoft Outlook 2010. I was trying to delete emails and was receiving this error message.

Deleted items folder is unavailable

Below are the steps to fix this problem.

Step 1

Launch Microsoft Outlook 2010.

Microsoft Outlook Step 1

Step 2

Go up to File, click on Account Settings, and the select “Account Settings”.

Microsoft Outlook Step 2

Step 3

Make sure your IMAP account is selected if you have multiple email accounts and click “Change.”

Microsoft Outlook Step 3

Step 4

Click on “More Settings.”

Microsoft Outlook Step 4

Step 5

Click on the “Deleted Items” tab, click on your Inbox, and make a new folder called “Deleted.”

Microsoft Outlook Step 5

Step 6

Click “OK”, cancel, and close. Your finished. You can also do the same thing with the “Sent Items” folder.


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  • WebMAAC

    I have a problem with emails sent and received, since I do not save documents in the local PST file, the server continues Guarga the same so I had to make a rule to download my mail server Local Pst

  • jane francis

    When I try to create a new folder beneath my account, I get an error. Cannot create folder. The server responded: ‘Unknown namespace.’.

  • Cyn

    Seems a bit much having to “fix” the outlook when you when spend $500 on the professional suite. Thank you for at least giving us a way to fix it. Very disappointed that I had to go through all of this to get my email working correctly.

  • Mahmoud

    V.good