microsoft-dynamics-crm

Adjust Email Agent Schedule in Microsoft Dynamics CRM 4.0


By default the email agent schedule is set to 1000 seconds, or about 15 minutes. If you need to increase this frequency, say maybe to every 5 minutes follow the instructions below.

Adjust Email Agent Schedul

Step 1

Browse to the following location below on the server hosting CRM.

C:\Program Files\Microsoft CRM Email Router\Service

Change the value within the SchedulingPeriod node of the Microsoft.Crm.Tools.EmailAgent.xml

 
<?xml version="1.0" encoding="utf-8"?>
<Configuration>
  <SystemConfiguration>
    <MaxThreads>50</MaxThreads>
    <MaxThreadExecution>600000</MaxThreadExecution>
    <SchedulingPeriod>300</SchedulingPeriod>
    <ConfigRefreshPeriod>5000</ConfigRefreshPeriod>
   <ConfigUpdatePeriod>3600000</ConfigUpdatePeriod>
    <LogLevel>1</LogLevel>
  </SystemConfiguration>

We updated ours to 300 seconds (which is 5 minutes).


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